General Manager
We are seeking an experienced General Manager to lead the operations of our two established hotels – 1 with gaming machines. This is a hands-on leadership role suited to a hospitality professional with a solid understanding of NSW liquor and gaming compliance.
Reporting to ownership, you will be responsible for the overall performance, compliance, and leadership of the venues, ensuring a safe, profitable, and customer-focused operation.
Key Responsibilities
Oversee all hotel, bar, food & beverage, and gaming operations.
Ensure full compliance with NSW liquor and gaming legislation.
Manage gaming machine operations, Responsible Gambling practices, and incident registers.
Lead, develop, and performance-manage department managers and staff.
Maintain high standards of customer service, safety, and venue presentation.
Liaise with regulators, auditors, and key stakeholders as required
About You
Proven Manager or senior leadership experience in a licensed gaming venue
Strong working knowledge of NSW gaming and liquor licensing requirements.
Current RSA and ARCG.
Excellent leadership, communication, and decision-making skills.
Sound financial and operational management capability.
What’s On Offer
Competitive salary package.
Autonomy and support from ownership.
Stable, established venues.
Long-term career opportunity.
Responsibilities
Provide strategic and operational leadership across all departments at both venues
Build a strong, customer-focused culture aligned with our values
Set performance expectations and hold managers accountable for results
Lead by example in professionalism, compliance, and service standards
Gaming Operations & Compliance
Ensure all gaming activities comply with gaming legislation, regulations, and codes of conduct
Maintain oversight of gaming machine operations, including performance, reporting, and audits
Ensure Responsible Gambling practices are implemented and monitored
Liaise with gaming regulators, inspectors, and licensing authorities as required
Oversee gaming machine maintenance, upgrades, and contractor relationships
Liquor Licensing & Regulatory Compliance
Ensure compliance with liquor licensing laws and conditions
Maintain current licenses, permits, and certifications
Implement and enforce RSA and RCG practices
Manage incident reporting, day to day operations, inspections, and regulatory audits
Customer Experience & Service Standards
Ensure high standards of customer service across all areas of both venues
Handle escalated customer complaints and incidents professionally
Drive initiatives to enhance guest experience and loyalty
Ensure the venue environment is safe, welcoming, and well-maintained
People & Workforce Management
Recruit, train, develop, and retain high-performing staff
Ensure staffing levels meet operational and compliance requirements
Conduct performance reviews and manage disciplinary processes where required
Promote a safe, inclusive, and respectful workplace culture
Ensure compliance with employment laws, awards, and WHS obligations
Risk Management & Safety
Identify and manage operational and compliance risks
Ensure workplace health and safety standards are met
Stock Management
Complete orders and maintain stock as as required for bar & utilities
Key Skills & Competencies
Strong leadership and people management skills
In-depth knowledge of gaming and liquor licensing legislation
Risk management and compliance expertise
Customer-focused mindset
Qualifications & Experience
Significant senior management experience in a licensed gaming venue or hospitality environment
Current RSA and ARCG
Proven experience managing gaming operations and compliance
Tertiary qualifications in hospitality, business, or management
Email your CV and a short cover letter to
operations@
lakegeorgehotel.com.au
Bar Staff
Looking for a fun, fast-paced job in a great atmosphere? We’re on the hunt for enthusiastic casual bar staff to join our team!
About the Role:
Serving beers, wines, spirits & cocktails
Providing friendly, top-notch customer service
Handling cash & POS transactions
Keeping the bar clean, stocked, and running smoothly
Varying shifts available – days, evenings, weekends
What We’re Looking For:
Current RSA – essential
Current RCG – desireable
Positive attitude & reliable work ethic
Ability to work in a fast-paced environment
Previous bar experience preferred (but not required for the right person!)
What We Offer:
Award rates + penalties
Friendly, supportive team
Great workplace vibe
If you’re confident, customer-focused, and ready to get behind the bar, we’d love to hear from you!
Chefs
We are seeking a talented, passionate, and reliable cook / chef to join our team. If you are creative in the kitchen, thrive in a fast-paced environment, and take pride in delivering exceptional food and service, we would love to hear from you.
Responsibilities:
Prepare and present high-quality dishes consistently
Maintain food safety standards
Ensure proper portioning and presentation
Assist with daily prep work
Maintain consistency in taste and quality
Requirements:
Proven experience as a Chef or Cook
Strong knowledge of food safety and kitchen procedures
Ability to work under pressure
Excellent time management and organizational skills
Team-oriented with strong leadership abilities
What We Offer:
Competitive pay (based on experience)
Supportive team environment
Opportunities for growth and advancement
Dynamic and professional workplace